We want you to be 100% satisfied with your purchase.

Before you consider returning an item, please know that all of our products are individually handmade and handcrafted by local villages in South East Asia. Bamboo Living is keen to support these local artisans, for some of which bamboo provides their only source of income.

Whilst our products are all of a high quality, each item is unique.

If you are still not entirely happy and wish to return an item, please contact us within 7 working days of receiving the goods by email at: sales@bambooliving.co.uk.

All items must then be returned to us in their original condition within 5 working days. You are responsible for the cost of returning the items to us safely and we recommend sending them by recorded delivery. Please contact us for our full postal address for returned items. On receipt of the item and once it has been checked for quality, we will issue your refund within 30 days.

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